Want to grow your online store?

Our Australian & International virtual assistants specialise in eCommerce businesses.

At Shop Support we have a range of Virtual Assistants (VAs) who specialise in eCommerce, specialising in Shopify, WooCommerce and Magento eCommerce platforms.

Our premium Australian based VA’s have different packages available, that you can select to suit your needs and budget. Our VAs are dedicated to business owners who want to spend more time growing their business than in the day-to-day running of it.

We can handle all your admin, marketing and creative tasks so you can get on with strategically growing your business.

How our eCommerce VAs help

Customer Service VAs

Online retailers focus is always to keep customers happy so they can increase revenue.  It's time-consuming to stay on top of everything while keeping your important customers happy. Our virtual assistants will help you to keep on top of customer requests. We'll take care of your support queries; such as refund requests and disputes. Our VAs can even take care of inbound emails, Facebook messages, and much more!

Order Processing VAs

Our assistants are set up to make sure your orders are processed on time, so you can focus on growing your business. We take care of order entry, shipment, invoicing and a lot more. Working with your suppliers and partners can be time-consuming, which is why we created our virtual assistant offering for eCommerce businesses. We have years of experience working with online stores and suppliers all around the world.

Content Writing & Email VAs

Need to send out a newsletter or get some new articles written? How about a new product launch? Our digital marketing virtual assistants are here to help you grow your business. Our Marketing VAs are skilled at writing product descriptions, blog articles, email and much more. We have a wide range of marketing specialists who can help grow your online store.

Social Media VAs

We have a wide range of eCommerce virtual assistants who are experienced in social media marketing. Our VAs can help manage social media tasks so you can focus on the essential things. The team can create social media profiles, post content, comment and reply to queries that come from your social media profiles. Our Social Media VAs have a lot of experience building and managing audiences on many social channels, including Twitter, Facebook, Instagram, YouTube, LinkedIn, TikTok and more!

Virtual Assistants for eCommerce, Shopify & WooCommerce in Australia

Our team can focus on your monotonous, time-consuming tasks. We understand that these tasks are vital to your business, but we also know that you have more important things to do. Perhaps its something you’re not very good at, we have you covered. If you aren’t good at writing copy but you want to send out an email to your subscribers? We can help you create com[pelling emails that convert. Do you need help producing better landing pages? We have a virtual assistant who can help with that also! We’re here to help.

Get help from Australian Virtual Assistants that specialise in Shopify, WooCommerce and Magento

At Shop Support, our VAs will provide admin assistance as well as an array of specialty creative services. Our eCommerce VA services include a wide range of admin, marketing and creative tasks that will take your business to the next stage of growth.